All leased equipment must be returned to DIRECTV® if
customer cancels service with DIRECTV®
Sadoun Return policy regarding DirecTV receivers: We can only accept DirecTV receivers returns if it is
un-opened and un-activated (subject to 20% restocking fee). See
Return merchandise for Refund.
No refund will be issued for activated receivers
If the new receiver is open, and you believe there
is a defect in it, it should be covered by manufacturer's warranty and
should be returned and replaced by DirecTV directly. Sorry, Sadoun DOES
NOT ACCEPT OPEN RECEIVERS back.
DirecTV RA procedure (within 90 days of purchase):
Call DirecTV customer service at 1-888-777-2454 and
request an RA for a defective receiver. You may also request an
advanced replacement if you wish.
Satellite Sales is an independent retailer of DirecTV and other
satellite equipment and is not DirecTV company. DirecTV, is a
trademark of DirecTV Corporation. Some content of this page may be
copyright by Sadoun, DirecTV, or other suppliers.
©2010 DIRECTV, Inc. DIRECTV, the Cyclone Design logo,
TOTAL CHOICE and DIRECTV PLUS are registered trademarks of DIRECTV, Inc.
All other trademarks and service marks are the property of their